FAQ

What are the differences between the Rotor and Rotor One watch winders for automatic watches?

Designed to preserve and keep your timepieces on time, the Rotor One and Rotor watch winders for automatic watches are distinguished by their functionality and elegance.

  • Rotor One: Operating exclusively on batteries, this watch winder fits easily into your home thanks to its compact size (H 11.5 cm x W 10 cm x D 10 cm). Its small dimensions allow it to be easily stored in a safe, offering additional protection for your timepieces. With a rotation cycle of 1,200 rotations per day in both directions, it suits most automatic watches on the market. Additionally, it is customizable with nine versions of interchangeable bezels.
  • Rotor: Larger in size (up to H 38 cm x W 34.5 cm x D 23 cm), this range of watch winders comes in two models: Rotor 6 and Rotor 9. Capable of keeping 6 to 9 watches in motion simultaneously, this watch winder is ideal for collectors. Each winder is individually programmable via USB Type-C or Bluetooth, with a dedicated app, offering 1,200 rotations per day in both directions.
  • 7RT: Part of the Rotor range, the 7RT offers more versatility, combining storage space for 4 watches with 3 individually programmable winders. These watch winders have the same technical characteristics as the Rotor 6 and 9.

Both the Rotor One and Rotor watch winders benefit from SwissKubik technology for silent and precise operation, ensuring optimal performance.

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How do I replace the batteries in my Rotor One watch winder?

To replace the batteries in your Rotor One watch winder, follow these simple steps:

  1. Unscrew the cover at the back of the winder and remove the battery compartment lid.
  2. Remove the used batteries and insert two new batteries, ensuring the correct +/- polarity.
    Caution: Incorrect insertion can damage your winder.
  3. Replace the battery compartment lid and screw the protective cover back on.

With new batteries, your Rotor One watch winder will operate continuously for approximately 3 years. Note that low temperatures can reduce battery life.

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How do I choose my watch holder?

To ensure your watch is perfectly positioned in your Rotor or Rotor One automatic winder, it is essential to select a holder that fits its size. We recommend consulting the size guide when purchasing to choose the ideal holder size for your automatic watch.

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Are Scatola del Tempo watch cases suitable for all types of watches?

Our watch cases are designed to accommodate all types of wristwatches, thanks to their perfectly studied ergonomics, which keep your timepieces secure in their placement.

  • The Viaggio 1, despite its compact dimensions, offers perfect ergonomics, allowing it to hold both standard and larger watches.
  • The Viaggio 6 is perfectly suited for watches with pin buckle straps.
  • The Valigetta 8 case is ideal for watches with deployant buckles.
  • The Valigetta 16 and 32 cases can accommodate both standard and oversized watches.
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How do I connect my Rotor watch winder to my smartphone?

The Rotor automatic watch winder can be connected via Bluetooth to our mobile app (which must be downloaded beforehand). When the winder is turned on, Bluetooth activates automatically. To quickly connect your winder, prepare the Bluetooth settings page on your phone before turning on the Rotor. When the name of your watch winder appears in the settings, click on it to connect.

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What is vegetable tanning?

Vegetable tanning is a natural method of processing animal hides. Used for all our products, this eco-friendly technique relies on natural tannins extracted from various plants, barks, leaves, and fruits to transform hides into exceptional leather. This durable and soft leather reflects our commitment to excellence and environmental respect, offering a unique patina that enhances over time.

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How long are Scatola del Tempo products guaranteed?

All Scatola del Tempo products come with a 3-year warranty from the date of purchase. If a malfunction occurs during this period, please contact us at info@scatoladeltempo.com, specifying the problem and attaching photos if necessary.

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What are the delivery times?

We strive to deliver your order within 7 days. If you encounter a problem with the delivery of your Scatola del Tempo product, please contact us at info@scatoladeltempo.com.

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Can I cancel my order?

You have a 7-day cooling-off period if you wish to cancel your order. Returns are at your expense. Within 48 hours of receiving your order, we will issue a refund or exchange, according to your preference.

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What should I do if I haven't received my order?

Once your order is placed, you will receive a tracking link to monitor the progress of your delivery. If you haven't received your order after 7 days, we recommend contacting us at info@scatoladeltempo.com with your order number.

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Mobile apps

Application (Apple Store)

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Application (Android Store)

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